Developing Emotional Intelligence and Cultural Literacy to Strengthen Leadership Communication

SUMMARY
This chapter has dealed with emotional and cultural literacy, a very important issue in communcation in the corporate environment in order to interact with others and manage our relationship successfully.
We will be able to give our judgement on the leadership styles. Developing the emotional intelligence requires quite an effort from us. With the cultural literacy, we should at first realize the importance of knowing how to deal with the cultural diversity in the corporate environment. The power to understand the diversity thus have the most efficient way to deal with our business context